Privacy & Cookie Policy

Privacy Policy

Last updated: 1 July 2025

Welcome to Supplement Result ("we", "us", or "our"). We operate the website located at supplementresult.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, and describes the rights you have regarding that information. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site immediately.

1. Data Controller Information

Supplement Result is the data controller responsible for your personal data collected through this Site. For all privacy-related enquiries, data subject access requests, or complaints, you may contact us using the details provided in Section 10 of this policy.

Where we act as a data controller, we are committed to processing your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR 2016/679), the California Consumer Privacy Act (CCPA), and all other applicable data protection legislation.

2. What Data We Collect

We collect personal data and non-personal data in several ways depending on how you interact with our Site. The categories of data we collect include the following:

2.1 Data Collected Automatically

When you visit the Site, certain information is collected automatically through cookies, log files, and similar tracking technologies. This includes:

• Your IP address (anonymised where required by law)
• Browser type and version
• Operating system and device type
• Pages visited, time spent on each page, and navigation paths
• Referring URLs (the page you visited before arriving at our Site)
• Date and time of your visit
• General geographic location (country or city level, derived from IP address)
• Unique device identifiers and cookie identifiers

2.2 Data Collected via Contact Forms

If you contact us through any enquiry or contact form on the Site, we collect the information you voluntarily provide, which may include:

• Your full name
• Your email address
• The subject and content of your message
• Any additional personal details you choose to include in your message

You are not required to submit a contact form to use the Site. Providing this information is entirely voluntary, and you do so with the understanding that we will use it to respond to your enquiry.

2.3 Data Collected via Cookies and Analytics

We use cookies and similar tracking technologies to enhance your experience on the Site, analyse usage patterns, and deliver relevant content and advertising. Details of the specific cookies we use are set out in Section 5 of this policy.

2.4 Data You Provide via Newsletter or Email Sign-Up

If we operate an email newsletter or subscription list, we may collect your email address and, optionally, your name when you sign up. You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly.

3. How We Use Your Data

We use the personal data we collect for the following purposes and on the following legal bases:

• To operate and improve the Site — We use analytics data to understand how visitors use the Site, identify technical issues, and improve our content and user experience. Our legal basis is our legitimate interests in running a functional and effective website.
• To respond to your enquiries — When you contact us via a form or email, we use your details to respond to your message. Our legal basis is the performance of a contract or pre-contractual steps, or alternatively our legitimate interests in providing customer support.
• To serve personalised and non-personalised advertising — We may use cookie data and user behaviour data to display relevant advertisements. Our legal basis is consent where required, or legitimate interests where consent is not required by applicable law.
• To send marketing communications — Where you have subscribed to a newsletter or email list, we use your email address to send you updates, product reviews, and promotional content. Our legal basis is consent. You may withdraw consent at any time.
• To comply with legal obligations — We may process data where necessary to comply with a legal obligation to which we are subject.
• To detect and prevent fraud and abuse — We use automated and manual methods to identify and address fraudulent activity, spam, or misuse of the Site.

4. Third Parties We Share Data With

We do not sell your personal data. However, we do share data with carefully selected third parties who assist us in operating the Site and delivering our services. These parties include:

4.1 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to collect information about how visitors use the Site, including pages viewed, session duration, and traffic sources. This data is transmitted to and stored on Google's servers, which may be located in the United States or other countries. Google may also transfer this data to third parties where required by law or where such third parties process data on Google's behalf.

We have enabled IP anonymisation in Google Analytics, which means Google will truncate your IP address within EU/EEA member states before transmitting it to Google's servers. You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.

For more information on how Google processes your data, please review Google's Privacy Policy.

4.2 Affiliate Networks and Partner Programmes

Supplement Result participates in affiliate marketing programmes. This means that when you click on certain product links on our Site and subsequently make a purchase, we may earn a commission. Affiliate links are placed with retailers and supplement brands including, but not limited to, Amazon Associates and other health supplement affiliate networks.

When you click on an affiliate link, the affiliate network or retailer may set tracking cookies on your device to attribute the referral to us and to measure conversions. These third parties have their own privacy policies that govern the data they collect. We encourage you to review the privacy policies of any third-party websites you visit via links on our Site.

The use of affiliate links does not affect the price you pay for any product, and our editorial content is not influenced by affiliate relationships. We only recommend products we believe may be genuinely useful to our readers.

4.3 Hosting and Infrastructure Providers

Our Site is hosted on third-party servers. Our hosting provider may process server logs and technical data on our behalf. We have data processing agreements in place with our hosting providers where required by applicable law.

4.4 Email Service Providers

If you subscribe to our newsletter, your email address and name will be stored with a third-party email marketing platform. That platform processes your data on our behalf in accordance with our instructions and applicable data protection law.

4.5 Legal and Regulatory Authorities

We may disclose your personal data to law enforcement agencies, regulatory bodies, or other third parties where we are legally required to do so, or where we believe disclosure is necessary to protect our legal rights, prevent fraud, or ensure the safety of our users.

5. Cookies and Tracking Technologies

A cookie is a small text file placed on your device when you visit a website. We use cookies for a variety of purposes. Where applicable law requires your consent before placing non-essential cookies, we will request that consent via our cookie banner before setting such cookies.

5.1 Essential Cookies

These cookies are strictly necessary for the Site to function and cannot be switched off in our systems. They are usually set in response to actions you take such as setting privacy preferences, logging in, or completing forms. Without these cookies, the Site may not work correctly.

• Session management cookies
• Security and authentication cookies
• Cookie consent preference cookies
• Load balancing and server routing cookies

5.2 Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us understand which pages are most and least popular, and how visitors move around the Site. All information collected by these cookies is aggregated and therefore anonymous.

• Google Analytics cookies (e.g., _ga, _gid, _gat)
• Internal analytics and performance monitoring cookies

5.3 Marketing and Advertising Cookies

These cookies may be set through our Site by our advertising partners and affiliate networks. They may be used to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.

• Affiliate tracking cookies set by affiliate networks
• Retargeting and advertising network cookies
• Social media platform cookies (if social sharing buttons are present)

5.4 Managing Your Cookie Preferences

You can control and manage cookies in several ways:

• Cookie consent banner: When you first visit our Site, you will be presented with a cookie consent banner that allows you to accept or decline non-essential cookies.
• Browser settings: Most browsers allow you to refuse or delete cookies through their settings. Please note that disabling cookies may affect the functionality of the Site and other websites you visit.
• Third-party opt-out tools: You can opt out of interest-based advertising via the Digital Advertising Alliance, the European Interactive Digital Advertising Alliance, or the Network Advertising Initiative.

6. Your Rights Under GDPR

If you are located in the United Kingdom or European Economic Area (EEA), you have the following rights under applicable data protection law. We will respond to verified requests within one calendar month of receipt, subject to extension in complex cases.

• Right of Access (Article 15 GDPR): You have the right to request a copy of the personal data we hold about you, along with information about how we process it.
• Right to Rectification (Article 16 GDPR): You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure / Right to be Forgotten (Article 17 GDPR): You have the right to request the deletion of your personal data where there is no compelling reason for us to continue processing it, subject to certain exceptions such as compliance with legal obligations.
• Right to Restriction of Processing (Article 18 GDPR): You have the right to request that we restrict the processing of your personal data in certain circumstances, for example while the accuracy of your data is being contested.
• Right to Data Portability (Article 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have that data transmitted to another data controller where technically feasible.
• Right to Object (Article 21 GDPR): You have the right to object to our processing of your personal data where we rely on legitimate interests as our legal basis, or where we process your data for direct marketing purposes.
• Rights Related to Automated Decision-Making (Article 22 GDPR): You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal or similarly significant effects on you.
• Right to Withdraw Consent: Where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact us using the details in Section 10. You also have the right to lodge a complaint with your supervisory authority. In the UK, this is the Information Commissioner's Office (ICO). In EU member states, you may contact your national data protection authority.

7. Your Rights Under CCPA

If you are a resident of California, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you specific rights regarding your personal information. These rights include:

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions such as where the information is necessary to complete a transaction, detect security incidents, or comply with a legal obligation.
• Right to Correct: You have the right to request that we correct inaccurate personal information that we hold about you.
• Right to Opt-Out of Sale or Sharing: We do not sell personal information for monetary consideration. However, our use of certain advertising and affiliate cookies may constitute "sharing" of personal information under the CPRA. You may opt out of such sharing by adjusting your cookie preferences via our cookie consent tool or by submitting a request using the contact details in Section 10.
• Right to Limit Use of Sensitive Personal Information: Where we collect sensitive personal information as defined under CPRA, you have the right to limit its use to that which is necessary to perform our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge you different prices, or provide you with a different level of service because you exercised your rights.

To exercise your CCPA rights, please submit a verifiable consumer request using the contact information in Section 10. We will respond to verifiable requests within 45 days of receipt, with the possibility of a 45-day extension where necessary.

8. Data Retention

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods we apply are as follows:

• Contact form submissions: We retain the content of contact form submissions and associated email correspondence for up to 24 months from the date of last contact, unless a longer retention period is required by law or legitimate business need.
• Analytics data: